While many cloud service provider partners focus on end user businesses, Prime Foray only works with ISVs. The service includes premier support from our distributors and is backed by Microsoft support business critical support itself. We don't try to upsell and we understand that an ISV cloud based product must be reliable and cost effective from the first day. The needs of an ISV are much different from end users. ISVs need a partner that understands the depths of the Azure platform and delivers it in a way the recognizes the business criticality of software production factory and delivery supply chain end to end. Our team has delivered large scale software products for over 30 years. It is our understanding of the ISV business that enables us to uniquely provide the attention to detail needed to be the ideal partner.
Our primary business is Azure in CSP. As your Azure CSP we establish a link to your account using Azure Lighthouse. This enables us to fully manage your environment securely and safely. Support is provided to you 7x24 via a unique email address which assures a one hour response time. Our team will follow up live to drive open issues to closure with level 2 and level 3 support team. Your costs are monitored using Azure Cost Management and Azure Advisor. On a regular basis we make suggestions for cost optimization and can buy reserved instances on your behalf as needed,
We also offer the complete set of Microsoft products available in CSP including M365 and Dynamics. For M365 we enable self service self changes to license counts after we make sure you are buying the right product.
Itemized billing is sent monthly via Quickbooks and is payable net-15 via Quickbooks payments, Bill.com, wire, ACH or credit card (additional fee).
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